Professional Diploma in Hotel Management
By Lincoln Professional Academy
Professional Diploma
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10 subjects
The Professional Diploma in Hotel Management is designed to provide students with practical knowledge and managerial skills essential for success in the fast-paced hospitality sector. From front office operations to food & beverage service and guest relations, this program offers hands-on learning that reflects real-world hotel environments.
Course Content
Course Content
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Introduction to Hotel and Hospitality Industry
- Understand the structure, functions, and career paths within hotels, resorts, and global hospitality sectors.
- Understand the structure, functions, and career paths within hotels, resorts, and global hospitality sectors.
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Front Office Management
- Learn the operations and responsibilities of the front desk, reservation systems, check-in/check-out procedures, and guest handling.
- Learn the operations and responsibilities of the front desk, reservation systems, check-in/check-out procedures, and guest handling.
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Housekeeping Operations
- Explore the standards and techniques for maintaining cleanliness, room preparation, laundry, and inventory control.
- Explore the standards and techniques for maintaining cleanliness, room preparation, laundry, and inventory control.
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Food and Beverage Management
- Study restaurant operations, bar and beverage services, menu planning, and customer dining experience.
- Study restaurant operations, bar and beverage services, menu planning, and customer dining experience.
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Kitchen and Culinary Basics
- Gain insights into basic food preparation, kitchen organization, food safety, and hygiene practices.
- Gain insights into basic food preparation, kitchen organization, food safety, and hygiene practices.
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Customer Service and Guest Relations
- Develop communication, conflict resolution, and problem-solving skills to ensure outstanding guest satisfaction.
- Develop communication, conflict resolution, and problem-solving skills to ensure outstanding guest satisfaction.
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Event and Banquet Management
- Learn how to coordinate and manage corporate events, weddings, and banquets within hotel settings.
- Learn how to coordinate and manage corporate events, weddings, and banquets within hotel settings.
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Sales and Marketing in Hospitality
- Understand branding, digital marketing, promotions, and sales strategies specific to the hospitality industry.
- Understand branding, digital marketing, promotions, and sales strategies specific to the hospitality industry.
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Hotel Accounting and Financial Basics
- Introduction to budgeting, revenue management, cost control, and basic financial reporting for hotels.
- Introduction to budgeting, revenue management, cost control, and basic financial reporting for hotels.
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Human Resource Management in Hospitality
- Explore staff recruitment, training, leadership, and performance evaluation in hotel environments.
- Explore staff recruitment, training, leadership, and performance evaluation in hotel environments.
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Hospitality Law and Safety Standards
- Learn essential legal principles, workplace health & safety regulations, and compliance in hotel operations.
Lincoln Professional Academy is the leading academy that provides a variety of Professional Training Courses under the supervision of Lincoln University. All the Courses & Training are of Professional and Vocational in nature and provide the learner’s professional skills and knowledge for a specific discipline.
Lincoln Professional Academy offers a flexible, accessible prestigious Professional Course & Professional Training, Skills Enhancement Training to help students reach their set target occupation. Employability Enhancement Theme Professional Training Courses are also offered by Lincoln Professional Academy to develop the professional career of employees.
Join Our Program:
- Applicants must be at least 18 years old at the time of enrollment to ensure they are prepared for the professional aspects of the course.
Intake Information
For detailed information about our intake dates and how to apply, please consult our education consultant. We encourage you to inquire further to align your professional goals with our course offerings.
What You Will Learn:
- Understand core hotel departments and their interdependencies.
- Deliver excellent guest experiences through skilled communication and service techniques.
- Manage hospitality operations effectively with knowledge in HR, marketing, finance, and safety.
- Prepare for leadership roles in hotels, resorts, and hospitality chains.
- Front Office Supervisor / Manager
- Guest Services Officer
- Food & Beverage Executive
- Housekeeping Coordinator
- Hotel Sales & Marketing Associate
- Event and Banquet Planner
- Hotel Management Trainee